Refund Policy
Cancellation, Conduct, and Additional Policies
Effective Date: August 2023
This Cancellation, Conduct, and Additional Policies ("Policy") govern the terms and conditions for services provided by BearBridge Academy of Witchcraft and Psychic Development ("BearBridge Academy") and Otso Salon ("Otso Salon"), collectively referred to as "the Companies." By engaging with the services offered by the Companies, you agree to comply with this Policy.
1. Refund Policy:
1.1. Both BearBridge Academy and Otso Salon maintain a strict no-refund policy. All payments made for services or products are non-refundable under any circumstances.
2. Cancellation of Services:
2.1. Cancellation of Services for BearBridge Academy:
2.1.1. To cancel your enrollment or any services provided by BearBridge Academy, a written notification must be submitted at least 48 hours before the scheduled service start date. 2.1.2. Failing to provide the required notice will result in forfeiture of fees paid for the service, with no rescheduling or refunds. If written notice is given before 48 hours before start date, a credit is given to register into a different course of the same value.
2.2. Cancellation of Services for Otso Salon: 2.2.1. To cancel or reschedule appointments with Otso Salon, please do so at least 24 hours in advance. 2.2.2. Failure to cancel or reschedule within the specified time frame will result in a cancellation fee, charged to your account, and no refunds will be issued.
3. Code of Conduct:
3.1. All individuals participating in services provided by the Companies are expected to maintain a high standard of conduct, including respectful and courteous behavior towards staff and fellow clients.
3.2. Harassment, discrimination, disruptive behavior, or actions creating a hostile environment are strictly prohibited.
3.3. Violation of the Code of Conduct may lead to immediate service termination without a refund.
4. Reprimand and Suspension:
4.1. Violation of this Policy or the Code of Conduct at either BearBridge Academy or Otso Salon will result in reprimand or suspension, determined at the management's discretion.
4.2. A reprimand or suspension at one Company will apply to both BearBridge Academy and Otso Salon, with the duration and terms decided by management.
4.3. During a suspension period, access to services and premises of both Companies will be denied, and no refunds or credits will be provided.
5. Breach of Contract:
5.1. In case of a breach of contract by either party, including non-payment or failure to adhere to Policy terms, no refunds of any kind will be given, and service transfers will not be permitted.
5.2. A breach of contract may result in immediate service termination without reimbursement.
6. Healing Services:
6.1. For individuals availing healing services, strict adherence to provided instructions is essential.
6.2. Failure to follow instructions may result in the forfeiture of your investment without the possibility of refunds or service transfers.
6.3. Outcomes related to healing practices are not guaranteed, and individual results may vary. No guarantees are made regarding the effectiveness of healing services.
7. Witchcraft and Psychic Services Disclaimer:
7.1. Witchcraft and psychic services offered by BearBridge Academy and Otso Salon are intended for entertainment purposes only.
7.2. These services do not guarantee specific outcomes, results, or predictions.
7.3. Clients participating in these services acknowledge their foray into activities for amusement and personal exploration, with no claims of factual accuracy or effectiveness made by the Companies.
7.4. Clients must exercise personal judgment when interpreting information or advice provided during psychic readings, as these services are not a substitute for professional advice, medical, financial, or otherwise.
8. Safety Disclaimer Regarding Failure to Follow Instructions:
8.1. For services that involve specific instructions, including but not limited to healing practices and other activities, it is crucial to understand that failure to follow provided instructions may lead to injury, harm, or even death.
8.2. The Companies emphasize that your safety is of utmost importance, and you must exercise extreme caution when participating in activities that involve any risk.
8.3. You acknowledge that the Companies are in no way responsible for any injuries, damages, or adverse outcomes resulting from your failure to follow instructions provided during our services.
8.4. It is your sole responsibility to ensure your safety and well-being during the engagement in such activities.
By engaging in services offered by BearBridge Academy and Otso Salon, you confirm that you have read, understood, and agreed to this comprehensive Policy. You understand that your safety is your own responsibility, and any failure to follow instructions may have serious consequences. The Companies disclaim any liability for injuries, harm, or adverse outcomes resulting from your actions or inaction during the provision of our services.
Please review and understand all policies before participating in our services to ensure a clear comprehension of the terms and conditions governing your engagement. If you have questions or concerns regarding these policies, contact our customer support teams for clarification.